Returns & Exchanges

At Madi Ruve, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Our streamlined process ensures that returning or exchanging your products is as effortless as your shopping experience.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside.

3

Label and Ship

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing